The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

What to Look For in Your Swim Spa Provider

So you have reached a point where you'd like to add some fun and entertainment to your home, and have determined that perhaps a swim spa would be a great choice. On top of entertainment, regular use of your swim spa can support good health for the whole family!

Your next step is to find a quality swim spa provider, and this means you need to know what to look for. You are going to find that different suppliers are going to offer you different types of information. In order to know that you are getting all of the information you require, you should have a basic understanding of what a swim spa is, as well as what benefits and features they can include.

It should begin with the sales representative showing you what they have available by way of makes and models. Of course your budget is going to be important, but it should not be the only factor that helps you make the final decision. By the representative showing you the different types of swim spas, it will allow you to make some comparisons.

Once you have been given some general knowledge about the different units, there should be enough time that you can now ask any questions you may have. If you find that the sales representative is willing to both give you lots of information and answer your questions as well, it is a great indicator that this particular company places importance on customer service.

It is very beneficial if there is a showroom available that allows you to see at least a few of the swim spas that the company offers. It allows you to see the quality of the materials that some of the units are constructed of, as well as size. While the unit itself is the most important aspect, you will find that often there are additional features to choose from.

Once you have all the pertinent details of the unit that you are most interested in, there is additional information that your sales rep should provide you with. You will want the installation details as well as servicing details for the future. You may also want to know if the company offers financing options, and what the details of these options are.

While swim spas have become quite affordable, they are still a substantial investment and something that will serve you for many years. You don't want to be rushed through your purchase, and a good supplier will be willing to take the time needed to help you make the right decision for this beautiful new home addition.

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About Us

The Hot Tub and Swim Spa Company specialise in providing hot tubs, swim spas, pools and gazebos and have experience of over 50 years in this industry. We also offer servicing and post-sales care for all of our customers to make sure that our customers get the best out of their hot tub.