The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Tips of buying a good quality swim spa / hot tub

Our products are recognized in the world over for their excellence in design and comfort. Here are some of the key features that distinguish our hot tubs and swim spas from the rest:

Comfort and Design

We have incorporated many unique design features in our products, including: ergonomically designed seats and pillows, deep bucket seats, large foot wells, adjustable jets that focus on specific areas of the body; and customizable massage jets that allow you to tailor the massage experience to your exact needs.

Reputation and Quality

We are a family-based company located in the prestigious Ruxley Manor Garden Centre, in Sidcup, Kent. The Directors have been in the industry since 1998, and we've loved the lifestyle that comes with owning a pool and spa. Our company ethos promotes complete customer care at all stages of the sale, and also, most importantly, the service process. We are unusual and ahead of the game, in that we now boast a team of highly experienced and qualified service engineers, and installation staff.

We have won a variety of United Kingdom Awards in recent years, from both the hot tub and pool sectors. Back- up service and recommendations are hugely important to us. Interestingly enough, much of our business is through referrals and recommendations from numerous existing happy customers.

Insulation and Energy Efficiency

 Unlike our competitors who use full or partial foam for insulation, we use our own Double Thermal Shield Insulation system. Better insulation means better energy efficiency, and our system is the only one on the market to be certified carbon neutral and to meet the rigorous standards of the California Energy Commission.

Ease of Maintenance

We are provided by the only manufacturer that offers self cleaning models of hot tubs and swim spas that change 100% of the water every 15 minutes. For service, all four sides of the cabinet can be removed, a feature that is rare among our competition.

Massage and Hydrotherapy

There is no question that water-based therapies work. For centuries people have used water to improve their health, believing that water could not only relieve pain, but could also heal various illnesses. Today, hydrotherapy focuses on relaxation and releasing tension as a way to achieve better mental and physical health. With the customizable massage jets in hot tubs, you will enjoy the many benefits of full-body massage, right in your own home.

Exercise. An added benefit of the Swim Spa is the element of exercise. Water-based exercise is ideal for anyone, but especially for those who may need a gentler workout than traditional aerobic or weight training. The Swim Spa can deliver you a healthier physique while also offering you the relaxing properties of a hot tub.

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About Us

The Hot Tub and Swim Spa Company specialise in providing hot tubs, swim spas, pools and gazebos and have experience of over 50 years in this industry. We also offer servicing and post-sales care for all of our customers to make sure that our customers get the best out of their hot tub.