The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Our guide to caring for your Hot Tub

Providing your hot tub with the correct maintenance and upkeep is paramount in ensuring that you get the most out of your investment, in terms of durability and efficiency. This makes sure that you’re safeguarding the hot tub’s ability to deliver the numerous health and therapeutic benefits that a top-of-the-range hot tub can provide.


Getting to know how to best care for your hot tub can initially seem like a minefield. This is why our showroom is open seven days a week. In person, or online, our knowledgeable team is on hand to clear up any queries you have and to provide best practice advice on how to care for your hot tub. It’s also worth noting that we supply a full range of water treatment chemicals that are specifically formulated for a range of hot tubs and swim spas, taking all the legwork out for you! Our hot tub care products offer everything you’ll need to ensure your water is always is safe and clean.

Draining and Refilling

Draining and refilling your hot tub is an important part of hot tub maintenance. We recommend to our customers to drain and wash the hot tub every three months. It’s also advisable to thoroughly clean the jets and filters after draining to ensure smooth operation and consistently clean water quality. We have a variety of servicing and maintenance services available to ensure that your hot tub remains in tip-top condition. We provide services on a fortnightly, monthly, quarterly or annual basis, depending on your needs.

General Practice

There are a host of actions you can take to ensure the ongoing efficiency of your hot tub in addition to good cleaning and upkeep. There are best-practice strategies for ensuring that your hot tub is optimally functioning throughout the year.

Simply showering before getting into the hot tub not only keeps any potential contaminants out of the hot tub, but also ensures that the water is kept clean for longer.

One of the best things you can do to keep your hot tub shipshape is to leave it on even when it’s not in use. This may seem counterintuitive; however, our systems are designed to run even when you’re not using the hot tub. This enables the hot tub’s self-cleaning technology to maintain a constant temperature and filter the water so that it is ready to go whenever you need it. Keeping it on will also reduce your electricity bill, which is an added bonus!

We at The Hot Tub and Swim Spa company are committed to providing our customers with all the care and support they need in order to reap the full benefits of their hot tub. If you’re interested in finding out more about our servicing and maintenance options, visit our website, or call us on 020 8038 7699  

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About Us

The Hot Tub and Swim Spa Company specialise in providing hot tubs, swim spas, pools and gazebos and have experience of over 50 years in this industry. We also offer servicing and post-sales care for all of our customers to make sure that our customers get the best out of their hot tub.