The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Our guide to buying a hot tub this summer

If you’re looking to buy a new hot tub, it can be difficult to distinguish which product is going to provide you with the best value for money. Hot tub prices can vary considerably as they’re often influenced by the size and style of each model, as well as the amenities and accessories incorporated. These elements will have a large impact of the final price of your tub, so it’s best to compare the different models to make sure you’re getting the best deal for you. Here at The Hot Tub and Swim Spa Company, we’ve put together a list of the key factors that you should take into consideration when making your purchase.


When it comes to hot tubs, you tend to get what you pay for. For example, you can easily purchase a hot tub online for a few hundred pounds – however, you’d most likely have to deal with the installation, maintenance, repairs, and servicing yourself. By visiting a hot tub superstore, such as The Hot Tub and Swim Spa Company’s award-winning showroom at Ruxley Manor, you’re able to see each model for yourself and ask any questions you may have. Don’t be fooled! Just because you’re paying a cheaper upfront cost, doesn’t always translate to better value for money.

Dealer Reputation

As hot tubs have become increasingly popular, there’s been a rise in the number of untrustworthy dealers around – especially online. Those who opt to purchase a hot tub online, without seeing it first, risk receiving a defective or perhaps unsafe product that doesn’t work as described. We advocate researching the retailer you’re buying from to ensure they deliver what’s been sold.  Another way to see if you’re dealing with a reputable seller is by reading their online reviews from previous customers. Even though many sellers may require a down payment, unless you’re purchasing a custom-made product, avoid paying in full before the item arrives.


When buying a new hot tub, every respectable hot tub vendor will issue a warranty for the product. Before you buy, double-check the warranty. Some warranties may not be supplied by the store from which you are purchasing. Make sure you warranty covers the shell, plumbing, and any additional equipment. You’ll want to ensure that the interior is covered against cracking and structural damage, and that the outside is protected against cracking, delamination, blistering, and fading.


The size of the hot tub you want will affect how much it costs and how it’s used. If the reasons you’re interested in purchasing a hot tub include exercising of entertaining a big group of guests, you’ll require a product on the larger side of the spectrum. Alternatively, if you’re looking for aiming to use your hot tub to relax with your partner after a long day at work, a smaller model would work well for you. In terms of capacity and seating, therapy seats with powerful jets will take up more space than simple bench seating. In the same way, full lounge seating will reduce the amount of space, while raising the price. Wet testing several types to see how they feel while being used is the best approach to discover the right capacity for you.         

The Hot Tub and Swim Spa company offers a diverse range of Hot Tubs that can fit any specification and price range. To discuss with a member of our team, contact us on 020 8300 4003

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About Us

The Hot Tub and Swim Spa Company specialise in providing hot tubs, swim spas, pools and gazebos and have experience of over 50 years in this industry. We also offer servicing and post-sales care for all of our customers to make sure that our customers get the best out of their hot tub.