The UK’s only multiple European award-winning swim spa, hot tub, and wellness company

At The Hot Tub and Swim Spa Company, we’re a proud family-run business spanning two generations, with over 35 years of combined experience in selling and servicing hot tubs, swim spas, pools, saunas, steam rooms and gazebos. Our passion goes beyond the products – it’s about the lifestyle. Each of us has experienced the physical, mental and emotional benefits of regular relaxation, and we’re committed to helping our customers enjoy the same. From your first enquiry to years down the line, we’re here to provide exceptional service that truly makes a difference.

Our award-winning team of knowledgeable engineers and sales consultants has earned national recognition for their service, including Hot Tub and Swim Spa Engineer of the Year and the European Platinum Award for Customer Service. With a can-do, hands-on approach, we take care of every element – from design to delivery, installation to aftercare – as though we were doing it for ourselves. It’s this standard of care that has earned us one of the highest customer satisfaction ratings in the UK, with 98% of clients happy to recommend us.

We warmly invite you to experience our multi-award-winning showroom – a peaceful, quarter-acre indoor and outdoor space where you can explore at your own pace and even book private wet tests and sauna sessions. Our team is available seven days a week and can walk you through everything remotely if you prefer. For those travelling in, we’re just a short 20-minute train from Central London. If you’d like a closer look from home, we’re happy to send videos of our products straight to your inbox or phone.

My mum Diana is truly an extraordinary woman. She competed in the 1968 Mexico and 1972 Munich Olympics, as well as three Commonwealth Games, excelling in the 110-yard breaststroke and the 110-yard medley relay. She won multiple Commonwealth Gold medals, set several world records, and will always hold the world record for the 110-yard breaststroke, as the event transitioned from yards to meters. Beyond that, she went on to become a Speedo swimwear model and a swim coach to some well-known athletes. Later, she made a profound impact as a teacher to secondary school students during my younger years.

After my dad Theo left the city following the 1987 stock market crash, he and mum decided to step into a new venture. They saw an opportunity to sell and install luxury swimming pools and jacuzzis, serving homes in the south and east of England. In 2006, after spending nearly a year at Citigroup and almost accepting an offer from Accenture to become a management consultant, I was drawn into the family business. My parents’ encouragement and belief in me helped me see that I could apply my business and economics education to make a real impact. It was also the summer of 2006—a blazing hot one—and as I spent time relaxing by the pool before starting at Accenture, I realized I actually enjoyed the idea of working in shorts and being in control of my own path. The rest, as they say, is history.

The reason we do what we do is simple: we’re driven by a passion to enhance people’s lives through the comfort and joy that our products bring. Whether it’s creating a relaxing oasis in someone’s back garden or providing a space for happy family memories to be made, we are committed to offering exceptional quality and service. Our work is about making a positive difference, and it’s rooted in the inspiration and values passed down through our family.

We have a deep love for water and its power to enhance wellbeing. We believe in the transformative benefits that water brings—whether it’s for relaxation, rejuvenation, healing, or simply improving everyday life. Our passion is rooted in the belief that water and heat have the ability to nurture both body and mind, and we are dedicated to helping others experience those benefits every day.

Thanks to my mum’s inspiration, we’ve built a remarkable second-generation family business over the past 35 years. We’ve proudly installed nearly 10,000 hot tubs, swimming pools, swim spas, saunas, steam rooms, and gazebos across the UK, and even a few in Europe and Asia.