The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023
Meet the Team
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Christina Mantoura Gough
Managing Director
An industry expert, Christina has a genuine passion for wellness products and the industry, forming the backbone of The Hot Tub & Swim Spa Company’s brilliant customer service.
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Theo Mantoura
Operations Manager
With over 15 years’ experience installing Hot Tubs, Swim Spas, Saunas and Pools, Theo has expertise rivalled by few. His determination personifies the phrase, “there is always a way”.
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Gil Baker
Showroom and Sales Manager
Gil has been a pivotal member of the team since 2006. Her 14 years with us have given her unrivalled expertise and exceptional knowledge of all our products.
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Lloyd Burden
Vice President
Lloyd is Vice President of Hydropool Industries. His expertise in all of our products with his years of experience offers our customers vital peace of mind and trust.
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Steve Pailthorpe
Marketing Director
Steve oversees the marketing operations and is responsible for our website and digital assets. Steve works on the strategic direction and growth of the business.
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Lee Sperring
Engineer and Parts Manager
In addition to his unparalleled knowledge and expertise, Lee's friendly and approachable personality ensures he always delivers the best experience for our customers.
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Sean Law
Service Engineer
Sean is one of our experienced hot tub and swim spa engineers who is an expert at servicing your hot tub and swim spa for the many years ahead. He is one of our most friendly members.
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Sam Baker
After Sales Manager
Sam specialises in the aftersales side of our company, from ordering customer’s chemicals, to replacing parts, to organising service-all with a smile on his face!
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Tracey Sharpe
Sales Executive
Tracey will always work to identify and analyse the client’s individual needs. Her friendly approach and no pressure sale are key to her success within the industry.
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Anita Earley
In House Accounts
Anita has over 30 years of finance experience and is a qualified bookkeeper, who expertly aligns the needs of our business with the accounts.
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Emma Sheldon
Personal Assistant to Managing Director
Emma is excited to be working in the wellness industry, helping wonderful customers. She supports the MD to ensure her trademark high standard of customer service is delivered.
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Matt Norris
Engineer
Matt despite being the newest member of our team, he has quickly learnt how to be an engineer with the support of the rest of our team. We are sure that in the many years to come he will excel.
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Stuart Philips
Technical and Accounts Support
Stuart has been working with us in excess of 15 years. He is known as "Mr All-things-technical", and plays a large role in delivering our exceptional customer service.
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Diana Mantoura
Advertising Executive
Diana’s knowledge of physiotherapy, muscle performance, hydrotherapeutic health allow her to help optimise our customer’s usage of their hot tubs, saunas & swim spas.