The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Meet the Team

  • Christina Mantoura Gough Managing Director

    An industry expert, Christina has a genuine passion for wellness products and the industry, forming the backbone of The Hot Tub & Swim Spa Company’s brilliant customer service.

  • Theo Mantoura Operations Manager

    With over 15 years’ experience installing Hot Tubs, Swim Spas, Saunas and Pools, Theo has expertise rivalled by few. His determination personifies the phrase, “there is always a way”.

  • Gil Baker Showroom and Sales Manager

    Gil has been a pivotal member of the team since 2006. Her 14 years with us have given her unrivalled expertise and exceptional knowledge of all our products.

  • Lloyd Burden Vice President

    Lloyd is Vice President of Hydropool Industries. His expertise in all of our products with his years of experience offers our customers vital peace of mind and trust.

  • Steve Pailthorpe Marketing Director

    Steve oversees the marketing operations and is responsible for our website and digital assets. Steve works on the strategic direction and growth of the business.

  • Lee Sperring Engineer and Parts Manager

    In addition to his unparalleled knowledge and expertise, Lee's friendly and approachable personality ensures he always delivers the best experience for our customers.

  • Sam Baker After Sales Manager

    Sam specialises in the aftersales side of our company, from ordering customer’s chemicals, to replacing parts, to organising service-all with a smile on his face!

  • Tracey Sharpe Sales Executive

    Tracey will always work to identify and analyse the client’s individual needs. Her friendly approach and no pressure sale are key to her success within the industry.

  • Anita Earley In House Accounts

    Anita has over 30 years of finance experience and is a qualified bookkeeper, who expertly aligns the needs of our business with the accounts.

  • Emma Sheldon Personal Assistant to Managing Director

    Emma is excited to be working in the wellness industry, helping wonderful customers. She supports the MD to ensure her trademark high standard of customer service is delivered.

  • Matt Norris Engineer

    Matt despite being the newest member of our team, he has quickly learnt how to be an engineer with the support of the rest of our team. We are sure that in the many years to come he will excel.

  • Stuart Philips Technical and Accounts Support

    Stuart has been working with us in excess of 15 years. He is known as "Mr All-things-technical", and plays a large role in delivering our exceptional customer service.

  • Diana Mantoura Advertising Executive

    Diana’s knowledge of physiotherapy, muscle performance, hydrotherapeutic health allow her to help optimise our customer’s usage of their hot tubs, saunas & swim spas.