The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Top Tips When Buying Your First Hot Tub

Embarking on purchasing your first hot tub can be as exciting as daunting. A hot tub is not just a purchase, it’s an investment in your well-being and home. To ensure you make an informed decision, here are some top tips to guide you through selecting the perfect hot tub for your needs.

1. Determine Your Needs and Preferences

Before diving into the myriad of hot tub options, think about what you want from your hot tub. Are you looking for relaxation, pain relief, or a social focal point for family and friends? Consider size, features like jets and lighting, and the intended use - whether it’s for therapeutic purposes, entertainment, or a combination of both.

2. Assess the Space and Location

The location where you plan to install your hot tub will influence the size and type you can accommodate. Measure the space accurately and consider factors like access to power and water, privacy, and exposure to elements. Ensure the foundation where the hot tub will be placed is strong enough to support its weight.

3. Budget Considerations

Budgeting for a hot tub goes beyond the initial purchase cost. Consider the long-term expenses such as maintenance, repairs, and energy consumption. Opting for a more energy-efficient model may cost more upfront but can save money in the long run. Don’t forget to factor in the installation cost and additional features or accessories.

4. Research Brands and Models

Invest time in researching different hot tub brands and models. Look for reputable manufacturers known for quality and customer service. Read reviews, ask for recommendations, and compare the features and warranties offered by different brands.

5. Understand Maintenance Requirements

Maintenance is key to the longevity and performance of your hot tub. Understand what is required regarding cleaning, filter replacement, and water care. Some hot tubs have advanced features, such as self-cleaning options or built-in water care systems, that make maintenance easier.

6. Consider the Convenience of Self-Cleaning Hot Tubs

One feature stands out for its ability to significantly ease the burden of upkeep: self-cleaning technology. Some of the advantages of hot tubs are:

  • Time Saving
    Self-cleaning hot tubs are designed to reduce the time you spend on maintenance. They typically feature systems that continuously filter and clean the water, meaning less manual cleaning and more time for relaxation.
  • Improved Water Quality
    These hot tubs ensure a consistently high level of water cleanliness. The advanced filtration systems effectively remove debris and contaminants, maintaining a hygienic and safe soaking environment.
  • Cost-effective in the Long Run
    While self-cleaning hot tubs might come with a higher initial price tag, they can be more cost-effective over time. Reducing manual maintenance means fewer chemical purchases and less frequent water changes, leading to savings in upkeep costs.
  • Enhanced Durability
    By consistently maintaining clean water and reducing the buildup of residues, self-cleaning hot tubs can also contribute to the longevity of the tub’s components and surface.

7. Try Before You Buy

If possible, ‘wet test’ different hot tub models. This involves trying out a hot tub while it’s filled with water, allowing you to get a feel for the seating, jet pressure, and overall comfort. This can be an invaluable step in making your final decision.

8. Look into Insulation and Energy Efficiency

A well-insulated hot tub retains heat better and is more energy-efficient, saving you money on energy costs. Check the insulation type and the energy efficiency rating of the hot tub models you’re considering.

9. Explore Customisation Options

Many hot tubs offer customisation options like LED lighting, sound systems, or additional jets. While these can enhance your hot tub experience, they can also add to the cost. Prioritise which features are must-haves for you and which ones you can live without.

10. Be Aware of the Health Benefits

Understanding the health benefits of a hot tub can help maximise your purchase. From stress relief to muscle relaxation and improved sleep, a hot tub can be a valuable tool for enhancing your health and well-being.

Importance of Reliable After-Sales Support

One crucial aspect that should never be overlooked is the quality of after-sales support and service. This can be the defining factor in your long-term satisfaction with your hot tub.

  • Assistance with Setup and Installation
    An excellent after-sales service includes guidance and support during your hot tub's initial setup and installation. This ensures that your hot tub is installed correctly and functioning optimally.
  • Troubleshooting and Repairs
    Even the highest quality hot tubs can encounter issues. Reliable after-sales support means you can access expert advice and repair services when needed. This support can significantly reduce downtime and resolve problems quickly and efficiently.
  • Maintenance and Care Guidance
    Regular maintenance is crucial for the longevity of your hot tub. After-sales support should provide the information and resources to maintain your hot tub properly. This includes guidance on cleaning, balancing water chemistry, and replacing parts.

What to Look for in After-Sales Support:

  • Responsive Customer Service
    Look for a hot tub provider with a reputation for responsive and helpful customer service. This includes easy access to support through various channels like phone, email, or in-person.
  • Warranty Coverage
    A comprehensive warranty can give you peace of mind. Understand what the warranty covers and for how long. A good warranty should cover significant components like the shell, heating system, and pumps.
  • Availability of Parts and Accessories
    Ensure the hot tub brand has a reliable supply of parts and accessories. This will make maintenance and any necessary repairs easier and more convenient over the life of your hot tub.

Buying your first hot tub is a significant decision, but it doesn’t have to be overwhelming. By considering your needs, doing thorough research, and understanding your long-term commitments, you can find a hot tub that will provide you with relaxation and enjoyment for years to come. Contact us for an expert’s opinion or browse our range of hot tubs.

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About Us

The Hot Tub and Swim Spa Company specialise in providing hot tubs, swim spas, pools and gazebos and have experience of over 50 years in this industry. We also offer servicing and post-sales care for all of our customers to make sure that our customers get the best out of their hot tub.