The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Our average customer review rating is 4.9 out of 5 stars.

We are a family run business with over 65 years' combined industry expertise and experience. We're confident that we can make your spa dreams a reality, but don't just take our word for it, have a look at our reviews and awards below.

We have over 250 positive Google and Facebook reviews, and a range of industry awards including:

Customer reviews:

Google Plus Logo

"I am so impressed with my Hydropool hot tub. From the sales experience to the after care and advice I have received. The spa is the most fantastic experience, totally relaxing, especially at night with the changing colours lights and amazing jets!"
Janice Wand

"The service from the company with regards to the purchase and installation was first class. I have been particularly impressed with the small details – I have never phoned and not spoken to who I wanted to or been left on hold. The staff are always friendly, polite and respectful."
Adam Lilley

"Have dealt with them for 8 years. Have had a consistently excellent service all the way through from admin , sales to service."
Bhargawa Vasudaven

Facebook Logo

"We have been using these guys for over 10 years. They always offer great customer service from the supply, installation, and repairs, all on time, friendly and very knowledgeable"
John Allwright

"The spa has fantastic powerful jets and It can handle the heavy use of rehabilitation therapy or even better as a perfect preventer of muscular pains !!! We can Not wait to get into our spa during a busy work week for a relaxing time and a family chat."
Judy Zsebi Rose

"Just bought our 12ft hydropool swimspa, brilliant company to buy from and have even bought the service contract for the first year also. Kids really love it, would recommend this product and company to my friends and family. Great service."
Louise Tordoff

Houzz Logo

"Excellent service on the sales side. It looks amazing! The installation although awkward to manouvre the tub into our garden (through our neighbour's property) went like clockwork! The after sales service and the service of the spa by their engineers has been extremely good. Lee has been exceptional. We are enjoying the spa every day. We would recommend this company and have done so several times so far. Thank you!"

Yell Logo

"Woukd fully recommend a hot tub, Fantastic service from Ruxley'always willing to help. "

Interested in learning more? Read more customer reviews here or Get in touch here