Servicing, Parts, Maintenance & Chemicals
Our dedicated Servicing, Parts and Maintenance Team is at the heart of what we do, ensuring your hot tub or swim spa continues to perform at its best, year after year. With six full-time Hydropool factory-trained engineers covering London and the South East, you can trust that help is always close by. Our team combines deep technical expertise with a personal touch—one of our engineers even earned the title of UK Engineer of the Year. With 90% of spare parts held in stock, we’re proud to offer fast, reliable service that keeps downtime to a minimum and your relaxation uninterrupted.
Book A Call Out – Speak to our Service Department Today

Buy Chemicals & Chlorine for Your Hot Tub, Swim Spa or Pool
Spare Parts
Even the best equipment needs occasional maintenance, and our range of spare parts ensures you can keep your hot tub, swim spa, or sauna running smoothly. We stock genuine replacement parts for all the leading brands, allowing for a quick fix that restores your equipment to peak performance. From pumps and jets to control panels, we make finding the right part easy, so you can enjoy uninterrupted relaxation.


In-house construction

Why not let us take care of the whole project? Our in-house Building and Construction Team brings your dream spa space to life with precision, care and craftsmanship. From foundations and decking to full spa enclosures and landscaping, every project is handled by our own trusted specialists—no third-party contractors, no compromises. With years of hands-on experience and a meticulous eye for detail, the team works seamlessly to ensure every element is perfectly prepared for your hot tub, swim spa, sauna or pool installation. It’s all part of our commitment to delivering a complete, stress-free experience from concept to completion.
Award-Winning Servicing Team
Help & Advice
17 December 2025
Benefits and Maintenance of an Electric Sauna at Home
Author: Christina Mantoura-Gough
An electric sauna makes regular heat therapy simple at home. You set a temperature, let the room settle, and enjoy a ste...
10 December 2025
Are wood fired saunas a healthier option than electric versions?
Author: Christina Mantoura-Gough
When people ask if wood fired saunas are “healthier” than electric, they usually mean two things: the health outcome...
3 December 2025
Home Spa Design for Small UK Gardens: Create Relaxation Zones That Really Work
Author: Christina Mantoura-Gough
Small gardens can still support a proper home spa design. The key is to plan clear zones, leave space for the cover and ...
Over 90% of spares in stock
UK Hot Tub + Swim Spa Engineer of the Year
Factory Trained team of Engineers


