The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2021, Swim Spa Retailer of the Year 2021, Customer Service Excellence 2021 Titanium Award & UK Sales Person of the Year 2021

Vulnerable Customers Statement

Download our Vulnerable Customers Statement (PDF 88KB)

Complaints Procedure

Download our Complaints Procedure (PDF 92KB)

Complaints Policy Process

Download our Complaints Policy Process (PDF 120KB)