The Only Company to Win 4 Hydropool UK Awards – Overall Retailer of the Year 2023, Swim Spa Retailer of the Year 2023, Customer Service Excellence 2023 Titanium Award & UK Sales Person of the Year 2023

Vulnerable Customers Statement

Download our Vulnerable Customers Statement (PDF 88KB)

Complaints Procedure

Download our Complaints Procedure (PDF 92KB)

Complaints Policy Process

Download our Complaints Policy Process (PDF 120KB)